SupportBee

Overview

The SupportBee integration connects your SupportBee desk to Oneleet and syncs its users (admins, agents, and collaborators) as user account assets, so Oneleet can track who has access to your customer support inbox.

What does Oneleet monitor?

• SupportBee users, including their role and whether they have two-factor authentication (2FA) enabled

Setup

To set up the SupportBee integration, navigate to Integrations > Add integration > SupportBee.

Oneleet connects with the API token of a SupportBee admin.

1. Open your desk at https://<subdomain>.supportbee.com. The part before .supportbee.com is your SupportBee Subdomain.
2. Click your profile picture at the bottom left and choose API Token.
3. Copy Your current API token.
4. Paste the subdomain and API token into the form in Oneleet and click Connect.

For more information, see the SupportBee API documentation.