GoTo Resolve
Overview
Section titled “Overview”The GoTo Resolve integration (formerly LogMeIn Resolve) connects your GoTo account to Oneleet, syncing users as user account assets. This lets Oneleet monitor who has access to your remote support tool and whether your account requires multi-factor authentication.
What does Oneleet monitor?
Section titled “What does Oneleet monitor?”- GoTo users, including each user’s admin roles
- Whether your GoTo account requires multi-factor authentication (MFA)
- Whether GoTo requires MFA for each user
To set up the GoTo Resolve integration, navigate to Integrations > Add integration > GoTo Resolve.
Oneleet connects with OAuth. Sign in as a GoTo admin with the Super admin or Manage users role. GoTo has no read-only access, so Oneleet asks for the Manage users across GoTo products permission, and only reads users and account settings.
- Click Connect.
- Sign in to GoTo with your admin email and password.
- When GoTo asks for a second factor, enter the code from your authenticator app.
- Review the requested permission and click Allow.
The connection belongs to the admin who signed in. If that admin is removed or loses the admin role, reconnect as another admin.